Elevate Your Team & Amplify your Salesforce ROI

"Cloud Next Level/Laura are fantastic, a 5-minute conversation with Laura and she was able to save our company $5000.”

“Cloud Next Level was highly responsive, flexible, and delivered tools we needed. They trained us to use them within our native environment. They also gave us insight into maintaining our system. Their experience in the multifamily industry helped us implement the tools we needed now in a way that will be scalable for the future.”

From our first meeting, Cloud Next Level’s dedicated team has displayed a depth of knowledge and experience, helping us rearchitect our Salesforce and Pardot environments, putting us in position to efficiently improve and modernize both.

HCI was looking for day-to-day administration as well as a path towards best practices. Once we had an overview of the whole system, we could work in conjunction with the CNL team to lay a path for future best practices while meeting today’s needs. CNL’s broad experience allowed them to step in and support us daily while reducing our technical debt.

We lost our Salesforce Admin and switched marketing automation platforms within the same 6 months, yet Cloud Next Level stepped in to quickly cover those responsibilities, being extremely flexible along the way as our internal priorities and goals changed.

My experience with Cloud Next Level (CNL) has been exceptional. Kendra and team have been proactive and extremely professional in their approach to our project: they were quick to assess the state of our existing instance, make early and impactful changes, and document our progress in a way that has exceeded expectations. Plus, they're just great people to interact with. I couldn't be happier with their level of service and expertise. I would recommend (and HAVE!) CNL to any organization looking for Salesforce assistance.

Cloud Next Level gave us the tools we needed to give our sales/support team important information so we can engage with our clients more efficiently. And they gave me as a solo administrator the confidence I needed to be self-sufficient and to free up my time to concentrate on other parts of the business.

Cloud Next Level helped us rethink our Salesforce strategy. We revisit it routinely to readjust priorities as needed to stay on task.

Cloud Next Level had an immediate impact on several jācapps foundational marketing processes. They fixed our email platform, making it more user-friendly, then fixed the connection to our website so that leads could be easily captured and segmented into product categories. Now we can track the origin of our leads. It is exactly the information that we need. Our team is so stoked to have information to act on.

Cloud Next Level was highly responsive, flexible, and delivered tools we needed. They trained us to use them within our native environment. They also gave us insight into maintaining our system. Their experience in the multifamily industry helped us implement the tools we needed now in a way that will be scalable for the future.

Having worked with Jay McKeever in the past, we knew that Cloud Next Level would take on our project as their own. We were impressed with their approach to our needs from the beginning. We weren’t just hiring a Managed Services vendor, but we were hiring a true partner for our business.

My experience with Cloud Next Level (CNL) has been exceptional. Kendra and team have been proactive and extremely professional in their approach to our project: they were quick to assess the state of our existing instance, make early and impactful changes, and document our progress in a way that has exceeded expectations. Plus, they're just great people to interact with. I couldn't be happier with their level of service and expertise. I would recommend (and HAVE!) CNL to any organization looking for Salesforce assistance.

Cloud Next Level gave us the tools we needed to give our sales team important information so they can engage with our clients more meaningfully. And they gave our administrator the confidence she needed to be self-sufficient.

Laura Eaton, Customer Success Director at CNL, helped me work through problems for some time through the Cincinnati Women in Tech Group. Making the transition to a formal business arrangement seemed like a natural fit for CTG. My boss was skeptical, but they won him over. My workload was crazy, so it was quite a relief to get help with daily maintenance and more significant strategic thinking. We are confident that CNL will supply staff with the proper certifications and expertise for our CTG needs.

My experience with Cloud Next Level has been exceptional. Kendra and the team have been proactive and extremely professional in their approach to our project: they were quick to assess the state of our existing instance, make early and impactful changes, suggest new processes that will make my work more efficient, and document our progress in a way that has exceeded expectations.

Cloud Next Level has been nothing short of amazing for us. The communication was always top-notch to the ENTIRE team, which was important for us. I could not recommend them enough.

Cloud Next Level was a valuable partner for me. As a new Salesforce admin with limited exposure to business processes, Cloud Next Level walked me through the reasoning we used to create our solution in a way I could understand. They gave me some valuable training on Salesforce automation. They provided me with a helpful tool I now use regularly and recommended resources that helped me achieve my Salesforce admin certification. They were a true partner, not just consultants who did a specific job and nothing else.

Our old process for handling cases was through email. This became inefficient because it was difficult to track and communicate with the various stakeholders at HCI. Salesforce Service Cloud now supplies us with a 360-degree view of every client’s interaction. We can see all sales opportunities and cases that come to us in one place. That reduces the margin for error and increases the information around client activity. The opportunity handoff to the Sales team is quick and efficient as a result.