Cloud Next Level provided the needed capacity for Salesforce managed services with admins, developers, architects, and strategy advisors.
By proving themselves with small contained projects, Cloud Next Level was able to take some of the day-to-day pressure off of the admin and learn the business well enough to take on broader issues.
CNL started routine maintenance of the system, allowing the solo admin to pursue urgent parts of her job, while backfilling independent projects.
As CNL learned their business better, they proved trustworthy and more able to handle day-to-day Salesforce needs. CGT turned over maintenance and development to CNL. CTG knew that they could trust Cloud Next Level to provide strategic advice and administrative and architectural expertise.