This is a position with high visibility and large levels of responsibility. Candidate will be responsible for gathering requirements, business process analysis, scoping engagements, and signing off on features and functionality for Salesforce implementations and projects . The Salesforce Architect will be responsible for management of complex multi-disciplined consulting projects. This resource will lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of Salesforce solutions. The Architect is responsible for performing end-to-end, cross-discipline leadership throughout the development lifecycle. Accountable for on-time, high-quality project deliveries, including Analysis, Design, Development and Quality Assurance. 

Responsibilities:

  • Works effectively individually and with CNL and customer team members toward customer satisfaction and success
  • Oversees, and has accountability for, the successful completion of all aspects of assigned project work
  • Is able to exercise independent judgment, and take the lead role on enterprise-level projects with minimal direction from a director or engagement manager
  • Is able to effectively facilitate meetings, demonstrate brainstorming / consensus-building skills, and interact with executive level project sponsors
  • Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents  
  • Can be called on to take a lead role in CNL sales initiatives related to areas of expertise 
  • Work with customers and client stakeholders to understand and define business requirements 

Requirements:

Demonstrates the ability to effectively prepare and maintain the following documents / tools:

  • Business Process
  • Process Flow Analysis
  • Requirements Definition
  • Configuration Workbook
  • Data Models
  • Detailed Functional Design
  • Executive Summaries
  • Project Plans

Demonstrates the following Leadership Skills:

  • Ability to scope engagements and write proposals / SOW’s
  • Extensive Experience across various Salesforce solutions: Sales, Service, Field Service, Community, CPQ, Tableau, Pardot, etc.
  • Ability to assess client technology stack (beyond Salesforce) for optimization suggestions
  • Must have excellent customer-facing communication skills
  • Sets Deadlines for Project Team Members
  • Ability to manage project deliverables, deadlines, and budgets
  • Assigns Responsibilities and Directs Work of Project Team Members (including offshore resources)
  • Monitors Progress, and Follows-up
  • Provides Respectful Feedback
  • Escalates where necessary
  • Analyzes / Identifies areas of risk and develops plans to minimize
  • Seeks opportunities to develop professional skills
  • Willingness to mentor/teach others on technical best practices
  • Willingness and ability to document processes/procedures/best practices

Preferred Experience:

  • Possesses excellent oral and written communication skills
  • Ability to work independently
  • Able to discuss the benefits of the Salesforce platform/ecosystem
  • Advanced Knowledge of implementation and configuration of enterprise systems such as Salesforce and ERP
  • Ability to learn quickly and think creatively
  • In-depth knowledge of Salesforce products and their functionalities.
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
  • Requires a bachelor’s degree and at least 7+ years of Salesforce consulting experience or in a related area.
  • Possess and maintain Salesforce Certifications as required by role, upon hire 
  • Experience in SMB and large Enterprise clients

Sound intriguing? Please follow the link below, as we would love to get to know you better! 

We are looking for a talented Salesforce Developer to design world-class Salesforce applications.  As a Salesforce Developer, you will be responsible for designing and developing customized solutions within the Salesforce platform. This will involve meeting with project managers, analyzing project objectives, coding new Salesforce applications, creating custom workflows, and troubleshooting applications errors.

To ensure success, you should have extensive experience working with the Salesforce platform, application development skills, and the ability to solve complex software problems. Ultimately, a top-class Salesforce Developer can create dynamic and scalable Salesforce applications that perfectly meet the evolving needs of the customer.

Responsibilities:

  • Meeting with Project Managers and Business Analysts to determine needs
  • Developing customized solutions within the Salesforce platform
  • Designing, coding, and implementing Salesforce applications
  • Creating timelines and development goals
  • Testing the stability and functionality of the application
  • Troubleshooting and fixing bugs.
  • Writing documentation and providing technical training 
  • Maintaining the security and integrity of the application software 
  • Participate in the sales cycle as needed, including solution creation, pre-sales, estimating, & project planning 

Requirements:

  • Previous work experience with application and software development
  • Experience developing customer-facing interfaces.
  • Advanced knowledge of Salesforce platforms.
  • Proficient in Apex, Visualforce, JavaScript, Lightning Component Framework, and other programming languages 
  • Salesforce Platform Developer II certification preferred
  • Good communication skills
  • Ability to problem solve high-level software and application issues
  • Ability to work independently

If this is YOU – please hit the link below, as we would love to get to know you!

We are looking for a highly capable Salesforce Administrator to ensure that our clients capitalize on the benefits offered by the Salesforce Platform. In this role, your duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.

To ensure success as a Salesforce Administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. 

Salesforce Administrators ensure that their Salesforce expertise translates into optimized sales department operations.

Responsibilities:

  • Managing and acting upon case queue of client requests related to their Salesforce instance
  • Ensuring optimal performance of Salesforce systems and products.
  • Upgrading and configuring Salesforce systems for optimized integration.
  • Managing Salesforce roles, profiles/permissions, sharing rules, workflows, and groups.
  • Importing leads, contacts, and other data.
  • Maintaining the system
  • Building custom reports and dashboards
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Managing new Salesforce releases
  • Providing training and support
  • Documenting processes, including error reports and changes to the system

Requirements:

  • Salesforce Administrator or Salesforce Advanced Administrator Certification
  • 2-3 years of experience as a Salesforce Administrator in multiple environments
  • Extensive experience in the administration and maintenance of Salesforce systems
  • Experience in performing Salesforce upgrades and ensuring successful integration with other systems
  • In-depth knowledge of Salesforce products and their functionalities
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access
  • Ability to provide Salesforce training and end-user support

Sound like YOU? Please follow the link below so we can get to know you better!

This is a position with high visibility and large levels of responsibility. Candidate will be responsible for gathering requirements, business process analysis and validation of features and functionality for a portfolio of large-scale Salesforce implementations and projects. The Business Analyst will be responsible for management of complex multi-disciplined Salesforce consulting projects. This resource will lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of Salesforce solutions. The BA is responsible for performing end-to-end cross-discipline leadership throughout the development/delivery lifecycle. Accountable for on-time, high-quality project deliveries, including Analysis, Design, Development and Quality Assurance. 

Responsibilities:

  • Requirements definition and documentation 
  • Work with customers and client stakeholders to understand and define business requirements 
  • Work directly with technologists to develop use cases and functional specifications documents 
  • Solicit, gather, and analyze user input and requirements 
  • Identify and involve key stakeholders 
  • Identify and interview internal/external subject matter experts 
  • Interface with technical managers and teams 
  • Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents  

Requirements:

  • Extensive Experience in Salesforce with end-to-end implementation experience 
  • Salesforce integration experience, including between different business systems, as well as working with integration tools
  • Experience soliciting, gathering and analyzing user input and requirements 
  • Experience authoring requirements, definition and related documentation 
  • Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to validate deliverables against requirements
  • Experience with large scale Salesforce projects 
  • 3-5 years of experience with Salesforce
  • In-depth knowledge of Salesforce products and their functionalities

If this sounds like you, we’d love to get to know you better!  Please follow the link below.