Resources and News


Salesforce Future Feature Retirement – What you Need to Know
We all know how innovative and forward-looking Salesforce is. With all that innovation and new product development also comes some feature retirement. Out with the

How Salesforce’s Work.com Can Help You Restart Your Business
Salesforce is using their stellar technology team together with business and health professionals to bring businesses back in a safe and healthy way that allows for personal safety and economic viability.

Salesforce Data Recovery Service Retirement
At Cloud Next Level we know that the data in your Salesforce incident is probably the most valuable asset your company owns.

How Can We Use The Salesforce Instance That We Have Better?
Salesforce CRM tools are dynamic and quite robust. These tools are designed with both the customer and the end-user in mind. Your business is empowered

Hidden Treasures in Pardot: Einstein Next Best Action
Einstein Prediction Builder lets you make predictions about almost any field in Salesforce with just a few clicks. Then, you can use the projections to power workflow, focus your efforts, and work smarter. No models, no algorithms, no code needed. Point. Click. Predict.

Cloud Next Level Introduces Kendra McKeever
Kendra McKeever has been in the technology world since 2002. She earned a BS in Computer Science from Miami University and an MBA in eCommerce

Spring ’20 Release Highlights
Here we go, Salesforce 2020 has been released. Lots of features that were introduced at DreamForce in November are going live and you won’t want to miss them. For all of the details on the Spring ’20 release be sure to go to the Salesforce release website. Here’s just a few of the updates and new features that we think are most important and can have the biggest impact on your business.

Salesforce Isn’t Doing Away with Classic, Is It?
Salesforce is strongly urging all users to move to the Lightning platform it is not pulling the plug on Classic. Lightning is definitely the future for Salesforce users. It looks good, it improves processes and really embraces the “clicks not code” philosophy. For businesses that use Salesforce Classic as their CRM resource, it will be a change but not an earthshaking one. While the pressure is on, you are not going to lose the safety and comfort of Classic if that’s what you are most familiar with just yet.