Profile: Laura Eaton Customer Success Manager Laura Eaton is dedicated to every Cloud Next Level (CNL) client’s...
Blog Articles
Do You Need a Managed Service Provider for Your Salesforce Environment?
The decision to find help outside Salesforce administration is one small to medium-sized businesses often need to...
HCI Uses Service Cloud to Provide Excellent Customer Service
Human Capital Institute (HCI) was founded on the principle that strategic Human Capital Management is the most...
Are You Ready to Take Your Field Service Team to The Next Level?
[On September 1, 2020 Salesforce changed the name of "Field Service Lightning" to "Salesforce Field Service."]...
CheckpointID a Case Study in Salesforce Optimization
THE CHALLENGE: A startup, CheckpointID, with no certified Salesforce Administrator on staff, needed help for their...
Salesforce Summer ’20 Release Highlights
The Salesforce Summer ’20 Release was delayed initially due to the COVID-19 pandemic, but we now have solid dates and...
Salesforce Future Feature Retirement – What you Need to Know
We all know how innovative and forward-looking Salesforce is. With all that innovation and new product development...
How Salesforce’s Work.com Can Help You Restart Your Business
Salesforce is using their stellar technology team together with business and health professionals to bring businesses back in a safe and healthy way that allows for personal safety and economic viability.
Salesforce Data Recovery Service Retirement
At Cloud Next Level we know that the data in your Salesforce incident is probably the most valuable asset your company owns.
Staying Safe And Staying Sane At The Same Time
Things look a little different these days for everyone! Sure, we’re a Salesforce consulting group and we’re here to...
How Can We Use The Salesforce Instance That We Have Better?
Salesforce CRM tools are dynamic and quite robust. These tools are designed with both the customer and the end-user in...
Cloud Next Level Welcomes Ken Noll
Ken Noll Senior Salesforce Solutions Engineer Ken began his Salesforce certification endeavor in 2011 and has...