Blog Articles

Tabitha McDowell, Striving for Perfection

I’m extremely detailed/organized, and I have a knack for uncovering the true business need behind new Salesforce requests. This means you’ll have a solution that brings real value to your business.As a Project Manager and a Business Process Specialist, Tabitha keeps...

Jo Ann Woodcock, Never Stop Learning

Jo Ann is a multi-certified Salesforce Admin who combines technical and change management skills to design and deploy automated solutions for organizations.

Marketing, Sales, Operations, and Service – Working Better Together

Cloud Next Level and jācapps took a holistic view to make each business function more efficient while at the same time better connected to one another through Salesforce.

Teaching to Fish

Cloud Next Level Uses Low Code Solutions and Outstanding Training to Help Fathom Build Solid Business Processes And Clear Account Plan Reporting All Within A Single Salesforce Instance

Hidden Treasures in Pardot: Einstein Next Best Action

Hidden Treasures in Pardot: Einstein Next Best Action

Einstein Prediction Builder lets you make predictions about almost any field in Salesforce with just a few clicks. Then, you can use the projections to power workflow, focus your efforts, and work smarter. No models, no algorithms, no code needed. Point. Click. Predict.

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Spring ’20 Release Highlights

Spring ’20 Release Highlights

Here we go, Salesforce 2020 has been released. Lots of features that were introduced at DreamForce in November are going live and you won’t want to miss them. For all of the details on the Spring ’20 release be sure to go to the Salesforce release website. Here’s just a few of the updates and new features that we think are most important and can have the biggest impact on your business. 

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Salesforce Isn’t Doing Away with Classic, Is It?

Salesforce Isn’t Doing Away with Classic, Is It?

Salesforce is strongly urging all users to move to the Lightning platform it is not pulling the plug on Classic. Lightning is definitely the future for Salesforce users. It looks good, it improves processes and really embraces the “clicks not code” philosophy. For businesses that use Salesforce Classic as their CRM resource, it will be a change but not an earthshaking one. While the pressure is on, you are not going to lose the safety and comfort of Classic if that’s what you are most familiar with just yet. 

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